Privacy Policy

Project Quality People ("PQP", "we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website or contact us, and sets out your rights under UK GDPR and the Data Protection Act 2018.

Please read this policy carefully before submitting any personal data to us.

1. Who We Are

Project Quality People is a project quality management consultancy based in the United Kingdom. We are the data controller for the personal data you provide to us through this website.

Contact: projectqualitypeople@gmail.com

2. What Data We Collect

We collect personal data in the following ways:

Contact Form Submissions

When you submit our contact form, we collect:

• Your name
• Your company name (optional)
• Your email address
• The content of your message or enquiry

Website Usage Data

Like most websites, our hosting provider (Netlify) may automatically collect standard server log data including your IP address, browser type, referring URL, pages visited and time of access. This data is used for security and performance purposes and is not linked to your identity.

3. How We Use Your Data

We use personal data you provide solely to:

• Respond to your enquiry and communicate with you about potential or ongoing engagements
• Provide the consultancy services you request
• Comply with any legal or regulatory obligations

We do not use your data for marketing without your explicit consent, and we do not sell, rent or share your personal data with third parties for their own commercial purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests — to respond to business enquiries and manage client relationships
• Contractual necessity — where we are providing or agreeing to provide services to you
• Legal obligation — where processing is required to comply with applicable law

5. Data Retention

We retain contact form submissions and related correspondence for up to 3 years from the date of last contact, unless a longer retention period is required by law or necessary for an ongoing engagement. When data is no longer needed, it is securely deleted.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website is hosted on Netlify, which operates secure infrastructure. Contact form submissions are transmitted over encrypted HTTPS connections.

7. Cookies

Our website uses cookies to improve your experience. A cookie is a small text file stored on your device. We use:

• Essential cookies — required for the website to function (e.g. storing your cookie consent preference)

You can control cookies through your browser settings. Declining non-essential cookies will not affect your ability to use our website. Your cookie preference is stored locally on your device and is not transmitted to us.

8. Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• Netlify (hosting and form processing) — netlify.com/privacy
• Google Fonts (typography) — fonts loaded from Google's servers; see Google's Privacy Policy
• Tailwind CSS CDN / Font Awesome CDN (styling and icons) — standard CDN requests; no personal data is processed beyond server logs
• Pexels (stock photography) — images served from Pexels servers; see Pexels Privacy Policy

9. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to request we limit how we use your data
• Right to object — to object to processing based on legitimate interests
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at projectqualitypeople@gmail.com. We will respond within one month of receiving your request.

10. Complaints

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.

12. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact:

Project Quality People
Email: projectqualitypeople@gmail.com
Tel: +44 7517 408129